Healthcare Systems and Technologies, LLC

Sr. Sales Development Manager

Remote - Full Time

Open Position: Senior Sales Development Manager

Reports to: VP of Marketing

Location: Remote


About Us
HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes. We’re a profitable, fully-remote $75M+ ARR vertical SaaS company backed by Bain Capital - growing fast and hiring top talent to fuel our next stage. 

What we’re looking for:
We’re looking for someone who can take our SDR team to the next level to help scale our go-to-market engine and growth as a company.

You are inspiring, authentic, highly motivated, results-driven, and a fast learner.  You want to work for a company with a positive work culture that is fast-paced and evolving.  You believe that working for a diverse and inclusive organization is best and embody our values (listed below).


The value prop of this opportunity:

  • Elevate the Sales Development program by using a proven playbook of best practices and developing innovative AI and automation enhancements designed to augment SDRs, not replace them
  • Collaborate with other Revenue leaders who prioritize coaching, practice, and continuous improvement
  • Contribute to a company that is making a true social impact
  • Join the Bain Capital family of companies which provides accelerated learning and career progression opportunities

Your role in the organization:
Reporting to the VP of Marketing, the Senior Sales Development Manager will partner with Sales and Marketing leadership to execute against HST’s pipeline creation objectives. Key components of the role include:

Program Development
  • Define, track, and manage team and individual KPIs and OKRs
  • Partner with RevOps to optimize reporting and ad-hoc analysis
  • Update and continuously improve the SDR playbook
  • Optimize and improve the SDR tech stack (e.g. Outreach, Gong, our AI cold calling trainer, LinkedIn Sales Navigator, ChatGPT, Salesforce, ZoomInfo, etc.)
  • Develop and implement a roadmap to add more AI and automation to help improve the SDRs (not replace them)
Recruiting and Training
  • Attract, hire, develop, and retain world-class SDRs that fit with the ideal candidate profile and are poised to succeed at HST
  • Onboard and ramp new hires to get up to speed quickly on the company, industry, and job
Ongoing Managing and Coaching
  • Coach, mentor, and motivate a team of ~8 SDRs
  • Help SDRs hit quota by providing candid feedback, conducting 1:1 coaching sessions, and advising on specific account pursuits
  • Ensure adoption of key processes and tools across the team
  • Conduct weekly trainings, run regular SPIFs, and develop a library of bite-sized trainings for common activities
  • Prepare SDRs to progress in their careers at HST with options to become full cycle AEs, Inbound Marketers, Customer Success Managers, or RevOps Analysts
Sequence and Campaign Development and Optimization
  • Collaborate with Inbound Marketing to launch integrated Inbound + Outbound + Sales campaigns across specialized plays and ABM campaigns
  • Leverage existing Sales and Marketing content to develop effective prospecting sequences, and track sequence performance over time to optimize them
  • Ensure the team reaches out to the right accounts with the right message at the right time
  • Leverage existing intent signals to help prioritize accounts to target

Desired experience you’ll bring:
You are passionate about pipeline and rep development.  You are a strong team player, but you’re also self-sufficient and enjoy being accountable for a key piece of the Go-to-Market motion. You believe world-class coaching and continuous improvement create a sustainable competitive advantage and are committed to getting better each and every day.
  • Experience leading an outbound SDR team
  • Effective communicator, sales coach, and motivator
  • Comfortable spanning across strategic decision making and tactical execution
  • Motivated and driven to exceed expectations in a team environment
  • Understanding of modern Sales Development philosophies
  • Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction
  • Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment
  • AI fluency to improve SDR processes

When applying, please share your preferred cold calling framework. This can be created by someone else or one that you’ve created by combining others’ frameworks and your experience.


Team Culture:
  • We go beyond the expected.  We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
  • We thrive through collaboration.  We invest in our team and take pride in the success of others. 
  • We strive to make a positive impact.  We are passionate about our work and leverage our collective creativity and industriousness to make big things happen
  • We sharpen and share our expertise.  We aspire to learn, grow, and share knowledge.
  • We love the journey.  We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.

Perks & Benefits:
  • Remote work environment
  • Health benefits paid for employee
  • Flexible Paid Time Off Policy
  • 11 company holidays per year
  • Paid parental leave
  • 401K with matching contributions
  • Learning and development allowance
  • A diverse, inclusive, and fun team!


HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

Apply: Sr. Sales Development Manager
* Required fields
First name*
Last name*
Email address*
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

What’s your citizenship / employment eligibility?*
Are you 18 years of age or older?*
To comply with HiTrust and SOC2 policies, do you have a private workspace with a door that could create an enclosed area when working remotely?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*